TV Brand & Device Setup Guides
Choose your TV or streaming device to find setup instructions and app guides.
Smart TV setup
Connect Wi-Fi, update software, open the built-in app store and install streaming apps.
Streaming device setup
Connect the device to HDMI, pair the remote, connect to Wi-Fi and sign in.
Need troubleshooting?
See common fixes for buffering, missing apps, activation and login problems.
Popular TV Brand Troubleshooting
Get targeted help for common problems on specific TV brands and streaming devices.
Samsung TV: Wi-Fi Problems
Step-by-step help for won’t connect to Wi-Fi, keeps disconnecting, or cannot find your network.
Samsung TV: Apps Not Working
Step-by-step help for apps that will not open, load, update, or play content.
Samsung TV: Buffering Problems
Step-by-step help for streaming that keeps buffering, pauses, or drops video quality.
Samsung TV: No Sound
Step-by-step help for missing audio, incorrect audio output, or sound that stops during streaming.
LG TV: Wi-Fi Problems
Step-by-step help for won’t connect to Wi-Fi, keeps disconnecting, or cannot find your network.
LG TV: Apps Not Working
Step-by-step help for apps that will not open, load, update, or play content.
LG TV: Buffering Problems
Step-by-step help for streaming that keeps buffering, pauses, or drops video quality.
LG TV: No Sound
Step-by-step help for missing audio, incorrect audio output, or sound that stops during streaming.
Roku: Wi-Fi Problems
Step-by-step help for won’t connect to Wi-Fi, keeps disconnecting, or cannot find your network.
Roku: Apps Not Working
Step-by-step help for apps that will not open, load, update, or play content.
Roku: Buffering Problems
Step-by-step help for streaming that keeps buffering, pauses, or drops video quality.
Roku: No Sound
Step-by-step help for missing audio, incorrect audio output, or sound that stops during streaming.
Amazon Fire TV: Wi-Fi Problems
Step-by-step help for won’t connect to Wi-Fi, keeps disconnecting, or cannot find your network.
Amazon Fire TV: Apps Not Working
Step-by-step help for apps that will not open, load, update, or play content.
Amazon Fire TV: Buffering Problems
Step-by-step help for streaming that keeps buffering, pauses, or drops video quality.
Amazon Fire TV: No Sound
Step-by-step help for missing audio, incorrect audio output, or sound that stops during streaming.
Google TV: Wi-Fi Problems
Step-by-step help for won’t connect to Wi-Fi, keeps disconnecting, or cannot find your network.
Google TV: Apps Not Working
Step-by-step help for apps that will not open, load, update, or play content.
Google TV: Buffering Problems
Step-by-step help for streaming that keeps buffering, pauses, or drops video quality.
Google TV: No Sound
Step-by-step help for missing audio, incorrect audio output, or sound that stops during streaming.
Apple TV: Wi-Fi Problems
Step-by-step help for won’t connect to Wi-Fi, keeps disconnecting, or cannot find your network.
Apple TV: Apps Not Working
Step-by-step help for apps that will not open, load, update, or play content.
Apple TV: Buffering Problems
Step-by-step help for streaming that keeps buffering, pauses, or drops video quality.
Apple TV: No Sound
Step-by-step help for missing audio, incorrect audio output, or sound that stops during streaming.
Vizio TV: Wi-Fi Problems
Step-by-step help for won’t connect to Wi-Fi, keeps disconnecting, or cannot find your network.
Vizio TV: Apps Not Working
Step-by-step help for apps that will not open, load, update, or play content.
Vizio TV: Buffering Problems
Step-by-step help for streaming that keeps buffering, pauses, or drops video quality.
Vizio TV: No Sound
Step-by-step help for missing audio, incorrect audio output, or sound that stops during streaming.
TCL TV: Wi-Fi Problems
Step-by-step help for won’t connect to Wi-Fi, keeps disconnecting, or cannot find your network.
TCL TV: Apps Not Working
Step-by-step help for apps that will not open, load, update, or play content.
TCL TV: Buffering Problems
Step-by-step help for streaming that keeps buffering, pauses, or drops video quality.
TCL TV: No Sound
Step-by-step help for missing audio, incorrect audio output, or sound that stops during streaming.
Hisense TV: Wi-Fi Problems
Step-by-step help for won’t connect to Wi-Fi, keeps disconnecting, or cannot find your network.
Hisense TV: Apps Not Working
Step-by-step help for apps that will not open, load, update, or play content.
Hisense TV: Buffering Problems
Step-by-step help for streaming that keeps buffering, pauses, or drops video quality.
Hisense TV: No Sound
Step-by-step help for missing audio, incorrect audio output, or sound that stops during streaming.
Sony TV: Wi-Fi Problems
Step-by-step help for won’t connect to Wi-Fi, keeps disconnecting, or cannot find your network.
Sony TV: Apps Not Working
Step-by-step help for apps that will not open, load, update, or play content.
Sony TV: Buffering Problems
Step-by-step help for streaming that keeps buffering, pauses, or drops video quality.
Sony TV: No Sound
Step-by-step help for missing audio, incorrect audio output, or sound that stops during streaming.